Privacy Policy - Granada Turismo y Ocio
Especialistas en visitas guiadas a la Alhambra y Granada
reservas@granadaturismoyocio.com | +34 681 645 092

Privacy Policy

This privacy policy stipulates how the personal information provided by the interested party will be managed, whether by e-mail, web forms, or by any other means.

In compliance with the Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal information, we hereby provide clear and transparent information about the data controller of this website:

IDENTIFICATION AND CONTACT INFORMATION OF THE RESPONSIBLE.

  • Corporate Name: Agrupación de Guías Oficiales de Granada, S.L.
  • Spanish tax identification code: B-19517648
  • Address: PASEO DE LA SABIKA, 1 – C.P. 18009 GRANADA
  • Email: reservas@granadaturismoyocio.com
  • Telephone number: +34 – 681645092
  1. Introduction

In accordance with the provisions of EU Regulation 2016/679 of 26 May 2016 on Data Protection, hereinafter GDPR, we inform you that the personal information collected through forms, comments to posts on our blogs or other information that you voluntarily provide us on this website, will be incorporated into the data processing “Contacts/Potentials” whose responsible is

  1. Data collection

The User guarantees that the Personal Information provided to the Company is true and correct, and is responsible for notifying the Company of any change. In the event that the data provided belong to a third party, the User guarantees that he/she has informed the third party of the aspects contained in this document and obtained their authorisation to provide their information. By providing us with this information, the User declares that he/she has read and is aware of this Privacy Policy, giving his/her unequivocal and express consent to the processing of his/her personal data in accordance with the purposes and terms expressed herein.

  1. Purpose

The collection and processing of personal data through any of the forms on the Company’s website has the following purposes:

  • To allow the User to contract and/or access the services offered by the Company.
  • To answer user requests about our services and products.
  • To answer queries raised by users (both registered and unregistered).
  • To provide the user with information of interest about products and services related to the subject matter of the Company’s website.
  • To send information by different means about the Company, its news, events, activities, offers, promotions, new products and services.
  1. Security Measures

As part of our commitment to guarantee the security and confidentiality of your personal information, we inform you that we have adopted the technical and organisational measures established by regulation, which guarantee the security of your personal information and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the information stored and the risks to which it is exposed, all in accordance with the provisions of the GDPR.

  1. Assignment of data

The Company will not transfer the User’s information to third parties beyond those required by current legislation on data protection, and its implementing provisions, other than to the competent authorities when required to do so.

  1. Access, rectification, cancellation and objection rights

In compliance with current legislation on data protection, Users may send their requests and exercise their rights of access, rectification, cancellation, objection and data portability, by ordinary mail addressed to:

Users may also send their requests to the following email: reservas@granadaturismoyocio.com

To exercise the rights of access, rectification, cancellation, opposition and data portability, and in compliance with the GDPR, it is necessary for the User to prove their identity to the Company by sending a photocopy of their National Identity Document or any other legally valid means.

Furthermore, in accordance with the provisions of Law 34/2002 of 11 July, on Information Society Services and Electronic Trade, in the event that you do not wish to receive electronic commercial communications in the future, you may send an e-mail to the following address reservas@granadaturismoyocio.com.

  1. Social Networks

The Company’s profiles on social networks will not entail any processing of data beyond that allowed by the social network itself for corporate profiles. The Company may use these profiles to inform the users of each social network subscribed to the company’s profile about its activities, events, seminars, offers, promotions or news on its products or services, as well as to share information of interest on the company’s usual topics. The Company will not extract any data directly from the social network.

  1. Consent to processing and assignment of data

By filling in the forms, ticking the box “I accept the Privacy Policy” and clicking to send the data, or by sending e-mails to the Company through the accounts provided for this purpose, the User declares that he/she has read and expressly accepted this privacy policy, and gives his/her unequivocal and express consent to the processing of his/her personal data in accordance with the purposes and services provided by the Company.

The company may modify this privacy policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Data Protection Agency. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that are included for certain products or services, if such access involves any speciality in terms of data protection.

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